Check for a clear business identity (name + contact), an address/service area, and a traceable online presence. Use the site\u2019s verification pages where available and ask for proof of insurance and qualifications before paying.

At minimum, look for Certificate III & IV in Fitness (or equivalent). If you have injuries or medical conditions, prefer trainers who work with allied health professionals or have relevant additional study.

Ask for current public liability and professional indemnity insurance that covers personal training services and is valid for the period you\u2019re training.

Use ratings as a starting signal, not the only one. Prefer listings with a strong review count, recent reviews, and consistent feedback about safety, communication, and results.

Guarantees of extreme results, unsafe programming, refusal to discuss qualifications/insurance, high-pressure sales tactics, poor communication, and ignoring your injury history or readiness level.

Use a consistent score model: performance signals (engagement/leads where available), review quality (rating \u00d7 volume), and professionalism checks. Compare providers against the same criteria in the same suburb.

Ask about training history, injury management approach, session structure, cancellation policy, programming method, and what progress tracking looks like (strength, measurements, adherence, etc.).

It means the profile meets baseline standards for identity and listing clarity, and may include extra evidence (like review signals) when those values already exist in the record. It is not a government licence.

Yes. Some providers have limited public review coverage. If no rating is shown, it means none was available in the record at the time; other signals may still support ranking.

Leaderboards can update as new signals arrive, but awards for a calendar year are issued and then verified via a public record so the outcome remains traceable over time.

Use the contact email on the site to request a review. Provide links/screenshots where possible so the record can be checked and corrected without exposing private data.